Tier 03 · Create

Build custom agents when Workday falls short.

Where Workday's native and agent capabilities reach their limit, Kainos builds. Custom agents on Workday Extend - secure, auditable, governed, and built to your organisation's specific operating model.

Bespoke
Custom-built to your process, not adapted from a template
Governed
Built to Workday governance standards, ASOR-registered
Proven
Real agents in production across HR, Finance, and operations
300+

AI specialists across our practice - engineers, architects, and Workday consultants working on AI delivery every day. Not a team that recently discovered AI. A team that's been building on Workday for decades and on Workday AI from the beginning.

HR & Talent
Custom HR workflow agents

Onboarding coordinators, absence management agents, custom talent matching - processes that are unique to your business structure and don't map cleanly to any delivered agent.

Finance & Operations
Multi-step financial agents

End-to-end automation across payroll exceptions, intercompany transactions, and close processes - orchestrating across Workday and external systems with full audit trails.

Cross-functional
Orchestration agents

Agents that coordinate other agents - routing work, managing exceptions, and providing a single entry point for complex multi-system processes that cross functional boundaries.

Integration
Workday Extend integrations

Custom agents that extend Workday's data model and connect to your enterprise ecosystem - SAP, ServiceNow, Salesforce, data platforms - built inside the governance boundary.

Workday AI Partner

Recognised by Workday for depth across the full AI portfolio - from embedded features to the Sana platform and Workday Extend. We're not a generalist consultancy who recently added an AI practice.

ASOR Strategic Design Partner

We help shape the Agent System of Record alongside Workday. We know the governance framework in depth - which means every agent we build is registered, permissioned, and auditable from day one.

Responsible AI by design

Aligned to national and regional AI policy. Governance is part of the build, not bolted on at the end. Every agent we ship is explainable, auditable, and aligned to your existing business rules.

Built on Workday experts

Deep, certified expertise in building on the Workday platform - including the integrations and data architecture underneath. We don't just build the agent; we understand the system it operates in.

Efficiency
End-to-end process cycle time

How long the process takes from trigger to completion - the baseline before agents vs. the reality after.

Effort
Manual effort eliminated

Hours of human time removed from the process. Measurable, attributable, and the most direct ROI signal.

Accuracy
Cross-system accuracy rate

Data consistency and error rate across integrated systems. Custom agents are only as good as the data they handle.

Ready to build something that doesn't exist yet?

Start with a conversation. We'll tell you honestly whether a custom agent is the right answer - and if it is, we'll help you define it, scope it, and build it.